Privacy Policy

PRIVACY POLICY

Effective Date: June 25, 2026
Last Updated: June 25, 2026

Premier Limo Services Inc. (“Premier Limo,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

  • Visit https://premierlimo.miami/;
  • Request a quote;
  • Contact us;
  • Make or manage a reservation;
  • Receive transportation services;
  • Communicate with us by telephone, email, or text message; or
  • Otherwise interact with Premier Limo.

By using our website or providing personal information, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

The information we collect depends on how you interact with us.

Information You Provide

We may collect:

  • Name;
  • Email address;
  • Telephone number;
  • Billing or business contact information;
  • Pickup and drop-off addresses;
  • Pickup date and time;
  • Flight, airline, cruise, hotel, venue, or event details;
  • Number of passengers;
  • Luggage information;
  • Requested vehicle type;
  • Service preferences;
  • Accessibility or accommodation requests;
  • Messages, special instructions, and customer-service communications;
  • Corporate account information;
  • Payment and transaction information; and
  • Any other information you voluntarily provide.

Please do not submit Social Security numbers, medical records, financial-account passwords, or other highly sensitive information through our general contact or quote forms.

Payment Information

When you make a payment, payment-card information may be collected and processed by a third-party payment processor.

Premier Limo may receive limited information associated with the transaction, such as:

  • Name of the cardholder;
  • Billing address;
  • Payment status;
  • Transaction amount;
  • Card type; and
  • The last four digits of the card.

We may not directly receive or store the full payment-card number when payment is processed through a third-party provider.

Information Collected Automatically

When you visit the website, we or our technology providers may automatically collect:

  • Internet Protocol address;
  • Browser type;
  • Device type;
  • Operating system;
  • Approximate geographic area derived from an IP address;
  • Referring website;
  • Pages viewed;
  • Links clicked;
  • Date and time of access;
  • Website interaction and performance information;
  • Cookie identifiers; and
  • Other standard technical information.

Information From Other Sources

We may receive information from:

  • Passengers or individuals booking transportation for someone else;
  • Corporate clients;
  • Hotels, event planners, travel professionals, or concierges;
  • Transportation affiliates or subcontractors;
  • Payment processors;
  • Advertising or analytics providers;
  • Social-media platforms; and
  • Publicly available sources.

2. How We Use Personal Information

We may use personal information to:

  • Respond to questions and quote requests;
  • Prepare and provide pricing;
  • Confirm and manage reservations;
  • Dispatch vehicles and chauffeurs;
  • Communicate pickup instructions and service updates;
  • Monitor flight or itinerary information;
  • Process payments, deposits, refunds, and authorized charges;
  • Provide customer service;
  • Accommodate passenger, luggage, vehicle, or accessibility needs;
  • Maintain trip and transaction records;
  • Prevent fraud, misuse, and security incidents;
  • Enforce our agreements and policies;
  • Comply with legal, insurance, tax, licensing, and regulatory obligations;
  • Improve our website, vehicles, services, and customer experience;
  • Measure website performance;
  • Conduct analytics;
  • Send marketing communications when permitted by law;
  • Maintain and protect our business operations; and
  • Establish, exercise, or defend legal claims.

3. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients.

Chauffeurs and Transportation Providers

We may provide reservation information to chauffeurs, dispatchers, affiliates, subcontractors, or other transportation providers as reasonably necessary to perform the requested service.

This information may include the passenger’s name, telephone number, pickup location, destination, itinerary, and service instructions.

Service Providers

We may disclose information to vendors that help us operate our business, including providers of:

  • Website hosting;
  • Website forms;
  • Reservation and dispatch systems;
  • Customer relationship management systems;
  • Payment processing;
  • Email and text-message delivery;
  • Telephone services;
  • Cloud storage;
  • Data security;
  • Analytics;
  • Advertising;
  • Accounting;
  • Insurance;
  • Professional advice; and
  • Customer support.

These providers may use personal information only to provide services to Premier Limo or as otherwise permitted by their agreements and applicable law.

Corporate Clients and Booking Parties

When transportation is arranged or paid for by an employer, corporate client, travel planner, event organizer, family member, or another third party, we may provide that party with relevant reservation, trip, payment, or service information.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

  • Comply with a law, subpoena, court order, or governmental request;
  • Protect passengers, chauffeurs, employees, or the public;
  • Investigate suspected fraud, theft, abuse, or unlawful activity;
  • Enforce our agreements;
  • Respond to an emergency;
  • Protect our legal rights or property; or
  • Cooperate with law enforcement or regulatory authorities.

Business Transactions

Information may be transferred as part of a merger, sale, financing, acquisition, restructuring, bankruptcy, or transfer of all or part of Premier Limo’s business or assets.

4. Sale and Sharing of Personal Information

Premier Limo does not sell personal information for monetary consideration.

We do not disclose mobile telephone information, text-message opt-in information, or text-message consent to third parties or affiliates for their own marketing or promotional purposes.

We may use analytics or advertising providers to understand website traffic or promote our services. In jurisdictions where applicable law treats certain advertising-related disclosures as a “sale” or “sharing,” eligible users may request to opt out by contacting us.

5. Cookies and Similar Technologies

The website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be used to:

  • Keep the website functioning;
  • Remember preferences;
  • Improve security;
  • Understand website traffic;
  • Measure page performance;
  • Determine how visitors found the website;
  • Evaluate marketing campaigns; and
  • Display or measure advertising.

You may control cookies through your browser settings. Blocking cookies may affect certain website features.

Where required, we will provide additional cookie choices or obtain consent before using nonessential cookies.

6. Analytics and Advertising

We may use third-party analytics services to understand how visitors use the website.

We may also use advertising technologies to measure campaigns or show advertisements to people who may be interested in our services. These providers may collect device and browsing information through cookies or similar technologies.

You can often limit interest-based advertising through your browser, device settings, or the privacy controls offered by the applicable advertising provider.

7. Telephone Calls, Emails, and Text Messages

When you provide a telephone number or email address, Premier Limo may contact you regarding:

  • A quote request;
  • Reservation confirmation;
  • Pickup coordination;
  • Chauffeur arrival;
  • Schedule or itinerary changes;
  • Flight or transportation updates;
  • Payment matters;
  • Customer-service requests; or
  • Other communications related to your requested service.

When required by law, we will obtain appropriate consent before sending automated or promotional calls or text messages.

Marketing consent is not a condition of purchasing transportation services.

Message frequency varies. Message and data rates may apply.

You may opt out of promotional text messages by replying STOP. You may request help by replying HELP or contacting us directly.

You may unsubscribe from promotional emails by using the unsubscribe link in the email or contacting us. Even after opting out of marketing, we may continue sending nonmarketing communications relating to an active quote, reservation, transaction, safety matter, or legal obligation.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services;
  • Maintain reservation and payment records;
  • Respond to customer-service inquiries;
  • Comply with tax, accounting, insurance, licensing, and legal requirements;
  • Resolve disputes;
  • Prevent fraud;
  • Enforce agreements; and
  • Protect our business and customers.

Retention periods vary based on the type of information and the purpose for which it was collected. Information that is no longer needed will be deleted, anonymized, or securely disposed of when reasonably practicable.

9. Data Security

Premier Limo uses reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, payment system, storage system, or internet transmission can be guaranteed to be completely secure. You provide information electronically at your own risk.

If you believe information provided to Premier Limo has been compromised, contact us promptly.

10. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to request that we:

  • Confirm whether we process your personal information;
  • Provide access to personal information;
  • Correct inaccurate information;
  • Delete certain information;
  • Provide a portable copy of certain information;
  • Restrict or object to certain uses;
  • Opt you out of targeted advertising;
  • Opt you out of certain sales or sharing; or
  • Review a decision concerning a privacy request.

You may submit a request by emailing premierlimoinfo@gmail.com with the subject line “Privacy Request.”

We may need to verify your identity before completing a request. We may deny or limit a request when permitted by law, including when information must be retained for legal, safety, fraud-prevention, accounting, or contractual purposes.

Authorized agents may submit requests where permitted by law, subject to verification of the agent’s authority.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

11. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to all such signals, the website may not respond to traditional Do Not Track settings.

Where required by applicable law, we will process recognized browser-based opt-out preference signals.

12. Children’s Privacy

The website is intended for a general adult audience and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the website. If we learn that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

A parent or guardian who believes a child has provided information may contact us.

13. Third-Party Websites and Services

Our website may link to websites, maps, payment platforms, social-media pages, booking tools, or other services operated by third parties.

This Privacy Policy does not govern third-party services. We encourage you to review the privacy policy of any third-party website or service you use.

14. Information About Other People

When you provide information about another passenger or person, you represent that you are authorized to provide the information and that it may be used as described in this Privacy Policy.

You should not provide sensitive information about another person unless it is reasonably necessary for the requested transportation service and you have permission to do so.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or privacy practices.

The updated version will be posted on the website with a revised “Last Updated” date. Material changes may also be communicated through another appropriate method.

16. Contact Us

Questions, concerns, or privacy requests may be directed to:

Premier Limo Services Inc.
Website: https://premierlimo.miami/
Email: premierlimoinfo@gmail.com
Telephone: 954-709-5186